IT Operations Manager
US-NM-Albuquerque
Careers (External)
Req #: 47538
Type: Full Time
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Overview: Now hiring an IT Operations Manager! Presbyterian is seeking an IT Operations Manager's. The purpose of this position is to manage primarily one IT function. Responsible for development and management of their respective department budget. Acts as coach and mentor to direct reports; performs performance reviews How you belong matters here. We value our employees' differences and find strength in the diversity of our team and community. At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members. Why Join Us * Full Time - Exempt: Yes * Job is based Remote Rev Hugh Cooper Admin Center * Work hours: 24x7 On-Call; Primarily Weekday Schedule Monday-Friday with Evening & Weekend implementation & patching activities Preferred Candidate will have: * Three or more years of management experience directly managing/supervising 24x7 IT Applications, DBAs, system administrators, and operations * Experience ensuring high-availability and operational stability for Enterprise systems * Experience supporting, tuning, & configuring Oracle, SQL Server, Linux, and Windows servers * Experience managing multiple incidents & requests within ServiceNow and Jira * Experience managing vendor relationships and vendor resources Responsibilities: * Leads a 24x7 IT operations staff to ensure applications & services are highly available, consistently responsive, and operationally stable. * Deployment & installation of software & patches in Production as well as lower environments. * Server & database tuning, optimization, maintenance, & rightsizing. * Monitoring and alerts for servers, databases, applications, batch jobs, & Cloud SaaS including development of healthcheck Bots. * Researching and swiftly resolving issues, incidents, & service requests in collaboration with Development teams. Qualifications: * High School and five to eight years combined experience in management of IT or equivalent experience. Bachelor s Degree preferred with 2-3 years of experience in management of IT or equivalent experience.
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