IT Manager - Cloud Office
US-MO-St. Louis
Enterprise US
Req #: 515643
Type: Regular Full-Time
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Overview: Enterprise Mobility is the world's largest car rental operator and an industry leader in mobility and technology. We're one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution. We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories. Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day. At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths. As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential. This position offers a hybrid work environment, which includes the ability to work from home, while also requiring a semi-regular on-site presence as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri. Responsibilities: About the Team: The Cloud Office within Developer Services is the front door to teams looking to consume capabilities in the AWS and Azure clouds. Cloud Office responsibilities include facilitating the Cloud Governance process, stewarding the Cloud Strategy, and setting standards and best practices for how teams should operate in the cloud. The Cloud Office also engages with solution teams to provide consultation and guidance. This includes proactive engagement with DevOps teams, cloud consults, roadmapping assistance, and product management for new capabilities to the Cloud Platform automation and cloud reporting. Lastly the Cloud Office owns and provides DevOps automation related to CICD, cost optimization, and other tasks performed by teams operating in the cloud. The Cloud Office team is excited to announce an opening for an IT Manager! In this role you will manage the Cloud Office's front door engagement with teams who are consuming cloud services and building solutions in the cloud. This involves managing multiple communication channels with our customers including regular meetings to communicate changes, identify new requirements and assess current state. You will also help manage our processes related to Governance, product management, roadmapping and stewardship of the Cloud Strategy. This role involves communicating with multiple levels in the organization including engineers, front line managers, and senior leadership. In this role, you will also need to be able to manage talent effectively including career planning/support, training, interviewing, hiring, coaching, rewarding, disciplining, and performance and salary reviews. You will be responsible for developing and implementing solutions with adherence to IT policies and standards. You will initiate, build and maintain strong relationships across IT and other corporate business areas. Key Responsibilities: * Developing relationships with leaders on the solution teams that are consuming cloud services * Ownership of product management and accompanying processes * Work with solution teams on cloud adoption roadmapping * Manage new capability and exception processes related to Cloud Governance * Steward and manage change to the Cloud Strategy * Manage Cloud Office communication channels including SharePoint, Teams and email To succeed, you will need strong communication and interpersonal skills. You will need to work well with both technical resources and senior leaders. Good technical aptitude and a general understanding of cloud and DevOps concepts will also be key to your success. This is an exciting opportunity for a leader who is looking to make an impact across multiple solution areas and to grow their visibility to multiple parts of the IT organization! Equal Opportunity Employer/Disability/Veterans Qualifications: Required: * Must reside in St. Louis, Missouri, or immediate surrounding area. * Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future. * Must be able to work a schedule within U.S. Central Standard Time core business hours. * 6+ years of related experience. * 2+ years of success leading teams within a large enterprise IT organization. * Experience in people management activities, including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary review. * Working knowledge of cloud and DevOps concepts and technologies. * Excellent analytical skills as proven through past success with multiple projects delivery. * Excellent knowledge of project management concepts, from planning and inception, through implementation and support. * Proven leadership, results orientation, and self-motivation traits. * Superb communication skills - both written and verbal designed to engage an audience across a broad range of technical expertise and/or business acumen. * Demonstrate analytical skills with the ability to use data for effective story telling. * High degree of collaboration skills; works well with others as it relates to generating ideas. * Strong skills and experience mentoring and developing IT professionals, to ensure the team's success and enable the employees to achieve their career goals. * Must be committed to incorporating security into all decisions and daily job responsibilities. Preferred: * Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred. * Technical background with experience in cloud computing and DevOps practices. * Experience in agile methodology.
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