IT Analyst Support - Home Office Temporary Pool

				Overview:

To provide Level II technical product support to clients, as well as troubleshoot non-routine software application issues quickly and effectively. 

Responsibilities:

To respond to business users promptly and professionally, accurately documenting issues and resolutions, and collaborating with both agents/staff and Information Technology (IT) Division employees to solve complex technical issues. To assist in identifying, evaluating, and developing systems and procedures that are cost-effective and meet user requirements.To help handle communication, documentation, and better process workflows. 

Looking for  a desire to grow in an analyst to systems admin career path.

Qualifications:

Required:

*  Ability to execute SQL Queries, Scripts, and API's 
*  Ability to work independently with minimal supervision 

*  Analytical skills 
*  Detail orientated 
*  Interpersonal skills with strong working relationships 

*  Oral and written communication skills 
*  Organizational skills 
*  Planning skills 
*  Strong customer service orientation

Preferred: 

Previous office work with excellent customer service skills. The ability to learn quickly is beneficial.
			

Apply

Share this job:

Share this Job

View company profile

Michigan Farm Bureau

Connect To Our Company