IS Systems Analyst II - IS ERP Applications
US-OH-Columbus
external
Req #: 53330
Type: Full Time
|
|
||||||||||||
|
|||||||||||||
Overview: The Systems Analyst is responsible for analyzing business needs, defining requirements, developing solutions, implementing systems, and managing and supporting installed applications in support of assigned Information Systems areas and customers. The Systems Analyst serves as a customer liaison for assigned business areas to assist customers with all areas of IS support. This is a hybrid position and will require onsite support when needed. Responsibilities: * Assist with Installation, configuration and troubleshooting of a wide range of software. Perform software upgrades to existing computer equipment as needed. * Work with vendors, research vendor's knowledgebase or other sources to effectively perform desktop troubleshooting for assigned software. * Assist in evaluation and testing of hardware and software and in planning for future needs. * Contact software vendors to obtain specifications, updates and patches. * Maintain up-to-date expertise in the operation and application of Windows server and desktop operating systems, office productivity suites and a wide variety of commonly used hardware and software. * Manage implementation projects including schedules, deliverables, and issue tracking * Establish and maintain customer long term relationships * Project Management Skills a plus Qualifications: KNOWLEDGE , SKILLS AND ABILITIES REQUIRED * At least 3 years experience providing systems analysis support required. * Experience in health care environments preferred. * Bachelor Degree in related Computer Science areas or equivalent experience required. * Exceptional interpersonal, presentation, and communication skills required to interact effectively with all levels of the organization and external contacts. * Project management skills required with a minimum of 2 years project management experience. * Strong skills in use of PC desktop applications such as MS Word, Excel, PowerPoint, and Project. * Ability to work flexible schedules to meet job requirements; requires occasional after-hours support and overnight travel. MINIMUM PHYSICAL REQUIREMENTS * Position requires ability to talk, listen and type. * Position requires the ability to interact effectively with customers and information systems personnel across the organization. The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet
Share this job:
