IS Epic Senior Application Analyst - Clinical Improvement

US-OH-Columbus

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Req #: 53372
Type: Full Time
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Nationwide Children's Hospital

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				Overview:

The IS Applications Senior Systems Analyst is responsible for analyzing business needs, defining requirements, developing solutions, implementing systems, and managing installed applications in support of the Business/Clinical applications at Nationwide Children's Hospital. The IS Applications Senior Systems Analyst will have a thorough understanding of applications and database in a complex client/server architecture. A Senior Systems Analyst provides mentoring and leadership for the Applications team through a thorough knowledge of business and healthcare operations and supporting technology, and project management.

Responsibilities:

Systems Analysis and Support

*  Plans, designs, develops, tests, implements, and supports information systems to meet organizational needs.
* Provides customer service to define business needs and translate those needs into system functionality requirements.
*  Provides analysis on system design specifications and system/product evaluation.
* Provides system coding and programming as required.
* Develops and implements data queries and reports as needed. 
*  Creates and maintains high quality system, report, and interface test scripts.
* Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for the identity management systems, understands and approves back up procedures, business continuity/high availability, tests DR plans and system restores, and maintains current data in DR databases and tools.
* Assist to determine and defines necessary budget items to support assigned systems.
* Coordinates IS resources for project and operational support.
* Develops system documentation.
* Provides effective user training and support.
* Provides troubleshooting, problem analysis, debugging, and resolution of assigned system issues.
* Performs system updates, patches, service releases, and upgrades as needed.

 IS Operational Support

* Utilizes IS Operational support systems to include the Help Desk, Change Control, Problem Management, source and version control, and other systems as required; leads the development of these systems through feedback and analysis, and assists in enforcing the support and use of these systems throughout IS.
*  Builds and maintains vendor relationships to ensure products and/or services meet the business needs and objectives of the Hospital.
* Works to minimize systems outages and the effects of outages on Hospital users by scheduling needed system downtimes to provide minimal disruption of service to users, proactively monitoring and analyzing system performance to proactively detect and resolve production system issues, and performing stringent system testing before implementing new solutions or system changes.
*  Sets the example for providing fiscal responsibility in the use of Hospital resources by designing, implementing, and maintaining solutions to best utilize those resources in areas of responsibility.

Project Management

*  Applies project management principles, industry best practices, and IS Project Management Office (PMO) methodologies to all assigned projects.
*  Leads teams on large, complex projects involving cross-functional departments, high impact to customers, and large budgets.
*  Leads project scope development, project status reporting, schedules project execution, manages vendor performance and customer expectations, and facilitates meetings.
*  Interacts closely with the PMO for planning and status reporting.
* Supports and helps to develop the IS PMO

Information Assurance

* Knowledgeable of and adheres to Nationwide Children's Hospital policies, processes, procedures, standards, and guidelines governing privacy, security, and disaster recovery/business continuity.
*  Develops, implements, and/or maintains systems following IS Information Assurance policies, processes, procedures, and guidelines and industry standards to address security, privacy, and disaster recovery/business continuity needs to protect Nationwide Children's Hospital information and resources at established, defined levels.
*  Actively protects sensitive, classified, and confidential information.
*  Uses and accesses systems and information only for authorized purposes and in accordance with security procedures and guidelines to perform job duties as assigned.
* Maintains individual accountability for security controls and measures (e.g., individual passwords are not shared with other users).
* Reports suspected security and/or privacy incidents following established Nationwide Children's Hospital procedures.
*  Follows established procedures to conduct reviews and audits of systems and information for assigned areas of responsibility.
*  Maintains systems to keep information and resources secure and safe from known vulnerabilities to include updating applications and systems with security patches and code updates, applying appropriate virus protection, and testing changes before placing into production environments.
*  Assists Information Assurance staff in the development and refinement of Information Assurance standards, policies, procedures, processes, and guidelines.

 Teamwork, Collaboration, Professionalism, and Leadership

* Sets the example and provides leadership when working with other IS staff in functional or cross-functional teams to meet goals, objectives, and responsibilities. 
* Sets the example in establishing and maintaining a professional demeanor and being accountable for their performance.
*  Sets the example for establishing a team atmosphere within IS and other Hospital departments by interacting with others in an honest and straightforward manner, listening to and valuing the opinions and ideas of others, sharing knowledge, and helping others to accomplish goals.
*  Develops and maintains expert level knowledge and skills in technical and professional areas.
* Mentors and trains IS staff members in areas of specialty.
* Other duties as assigned.

Competencies Nationwide Children's Hospital Values-Based

* Accountability - Holds self and others accountable for results and best outcomes
* Adaptability - Able to adjust to shifting needs and/or help in other areas as needed
* Collaboration - Seeks input from and builds positive partnerships/work relationships with others; Supports a questioning attitude 
*  Diversity/Cultural Awareness - Inclusive, respectful and sensible when working with others, including diverse cultures or groups
*  Encourages Wellness - Exhibits and encourages wellness of self and those around him/her
* Ethics / Compliance - Acts with integrity and in compliance with applicable laws and regulations.
*  Interpersonal Relations - Interacts effectively with others; considers and responds to the needs, feelings and capabilities of others
*  Leverages Strengths - Recognizes individual strengths and seeks to leverage those to achieve goals
*  Resourcefulness - Able to deal well with new or difficult situations and to find solutions to problems
*  Results Oriented - Defines well-organized, effective processes to achieve results
*  Trustworthy - Establishes an environment of trust by acting honestly and with integrity
*  Work Life Balance - Balances personal & professional demands
* Zero Hero - Aware of and uses safety, quality and performance improvement techniques according to Zero Hero principles. Makes patient, employee and guest safety a personal commitment.

Competencies Job-Related

* Accountability - Holds self and others accountable for results and best outcomes
*  Attention to Detail - Completes tasks with little to no error
*  Change Management - Demonstrates support for innovation and organizational changes needed to improve the overall effectiveness; Facilitates problem-solving and creative-thinking processes leading to the development and implementation of new approaches, systems, structures, and methods.
* Customer Satisfaction - Ensures customers, both internal and external, are satisfied w
			
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