Human Resources Service Center Representative

US-IL-Peoria

External Apply Portal

Req #: 105266
Type: Full Time

OSF HealthCare

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				Overview:

POSITION SUMMARY: 

Serves as the first point of contact for all inquiries into Human Resources. Responds to routine HR inquiries from Mission Partners, Leaders and Mission Partners by phone and email. Resolve issues and determine the escalation path if necessary after triaging the request or issue. Intakes requests over the phone from Mission Partners and Leaders into a queue for processing.

Qualifications:

REQUIRED QUALIFICATIONS:

 Education:

High School/GED

Experience:

1-2 years of experience in Customer Service

 Other skills/knowledge: 

Excellent interpersonal and communication skills.

Solid computer skills, including proficiency with Microsoft software.

Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS:

Associates Degree

1-2 years of experience in Human Resources

OSF HealthCare is an Equal Opportunity Employer.
			
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