Human Resources Coordinator

				Overview:

The Human Resources Coordinator is responsible for assisting the Director of Human Resources with a variety of daily Human Resources functions and ensuring a consistent, high-level delivery of HR services to all staff and guests.

Responsibilities:

* Answer phone calls and record messages.
* Conduct prescreening interviews.
* Create new employee personnel file.
* Operate and manage the hotel HR systems: background checks, benefits administration, etc.
* Process new hires and employee changes in the HRIS.
* Assist walk-in candidates with application procedures.
* Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
* Inform Human Resources management of issues related to employee relations within the property.
* Maintain confidentiality and security of employee and property records, files, and information.
* Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
* Report accidents, injuries, and unsafe work conditions to supervisor and/or Security personnel.
* Report workers compensation claims in accordance with company policies and procedures
* Ensure adherence to quality expectations and standards.
* Enter and locate work-related information using computers and/or share drives.
* Monitor and maintain Leave of Absence records.
* Maintain updated recruitment log.
* Process paperwork for terminating employees.
* Schedule Orientation.
* Assist with new hire orientation - explain benefits, conduct tour of property.
* Assist with special projects; plan employee events (meetings, career fairs, picnics, parties). 
* Maintain bulletin boards.
* Order and track Human Resources office supplies and forms.
* Perform other duties as requested by management.
* Maintain a warm and friendly demeanor at all times. 
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which may include wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.

Qualifications:

* At least 1 years of progressive Human Resources experience in hotel or a related industry; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience. 
* College course work in related field helpful
* Familiarity with and knowledge of employment laws are helpful.
			

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