Housekeeping Supervisor
US-NV-Las Vegas
Hourly
Req #: 60959
Type: Part-Time
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Overview: The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence. Responsibilities: * Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained. * In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards. * Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked. * Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time. * Maintain key control. * Handle items for "Lost and Found" according to the standards. * Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings. * Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment. * Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift. * Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards. * Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed. * Assist with training of Housekeeping staff. * May be required to clean rooms as business needs dictate. * Ensure completion of cleaning projects on a biannual basis. * Ensure overall guest satisfaction. Qualifications: * High School diploma or equivalent required. College course work in related field helpful. * At least two to three years of progressive experience in a hotel or related field preferred. * Previous supervisory responsibility preferred. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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