Overview:
To service and maintain the cleanliness of all public areas including public an associate restrooms, lobbies and executive offices in accordance with Omni Standards. Must be able to work a flexible schedule including the overnight shift.
Responsibilities:
* To ensure that the hotel lobbies are serviced throughout the day.
* To ensure pool area is cleaned and stocked with clean towels.
* To service all men's and ladies' public restrooms in lobby and restaurant areas.
* Responds to guest requests as needed.
* To care for the corridors and floors throughout the public areas of the hotel; ability to operate floor cleaning equipment as needed.
* Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
* Maintain a professional, neat and organized appearance according to Omni Providence standards.
* Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
* Attend all required department trainings and meetings.
* Perform any other duties required by management.
Qualifications:
* Excellent customer service and verbal communication skills.
* Maintain a professional business appearance, attitude, and performance.
* Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
* Prior housekeeping experience required or other relevant environmental services experience.
* Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
* Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
* Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
* Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
* Must have the ability to report to work on time and when scheduled.
* Must have the ability to stand and/or walk for extended periods of time.
* Must meet standards of appearance and maintain a high level of personal hygiene at all time.
* Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
* Computer literacy to include: Payroll systems
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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