Housekeeping Inspector
PR-Carolina
Hourly
Req #: 77897
Type: Full-Time
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Overview: Responsibilities include inspecting room/suite to ensure rooms/suites and public areas are cleaned and comply with hotel standards. Visually inspects room/suites. Responsibilities: * Inspect rooms, complete reports, verify status reports; report clean suites to hotel front desk and / or load into automated property management systems * Open and close housekeeping: check rooms inventory, assign rooms to room/suite attendants * Complete work orders as needed when inspecting rooms * Ensure stock rooms and carts are maintained with proper supplies * Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions. * Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas * Promote team member loyalty and empowerment. Qualifications: * High School graduate or equivalent preferred. * The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation. * Read, write and speak English fluently. Knowledge of other languages, especially Spanish is a plus. * Knowledge of inventories, scheduling and productivity. * High school math level required. * Ability to communicate effectively with the public and other team members verbally and in written form. * Ability to inspect 25 to 80 rooms per day. * Ability to clean rooms, when needed. * Physically able to move and / or operate large objects, such as: maid's carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory. * Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations. * Knowledge of and ability to operate computer. * 1-2 years housekeeping experience in hotel preferred. 4 or more years hotel housekeeping experience.
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