Housekeeping House Attendant

				Overview:

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. They are also responsible for delivering items to guestrooms.

Responsibilities:

* Greet and acknowledge guests in a courteous and friendly manner.
* Inspect assigned areas and perform cleaning tasks accordingly. 
* Collect trash from the service landings and dispose of in outside trash dumpsters.
* Vacuum and dust guest corridors.
* Pick up bed and other linen from hotel floors and transport to laundry collection site.
* Deliver clean linen to assigned sections.
* Report maintenance issues.
* Maintain cleanliness and organization of guest areas.
* Respond to guest inquiries and assistance.
* Work as a room attendant when staffing shortages occur or during peak periods.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.

Qualifications:

* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
* Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
			

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Highgate Hotels

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