Overview:
Live. Work. Explore. as a part of our Lodging team at the Grand Canyon Hotel & Suites!
Join the team at Grand Canyon Hotel & Suites, Xanterra's newest property in Tusayan, Arizona-just one mile from the South Rim entrance of Grand Canyon National Park. As part of Xanterra's legacy of hospitality at the Grand Canyon, this 197-room hotel is a unique opportunity to work in a world-famous destination while being part of a team that values service, sustainability, and unforgettable experiences.
Job Summary:
Responsible for maintaining the highest standards of cleanliness and service in guest rooms and suites. Reports any maintenance issues, addresses guest requests promptly, and upholds confidentiality and security for all guest accommodations.
The Details:
Position Type: Full-Time, Year-Round
Pay: $16.70
Schedule: Typical schedule is 40 hours, 5 days per week - includes weekends, evenings, and holidays.
Why the Grand Canyon Hotel & Suites?
As part of the Xanterra Travel Collection(r) portfolio, we are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.
Life at the Grand Canyon Hotel & Suites:
* Low-cost employee housing
* A fast-paced, exciting work environment with upward mobility and growth opportunities
* Meet people of all ages from all over the country and world!
Benefits:
* Medical, Dental, Vision
* Paid Time Off and Holidays
* Disability Insurance
* 401k with match
* Life and AD&D Insurance
* Employee Assistance Program
* Wellness Programs
* Learning and Development Programs
Perks:
* Free Grand Canyon National Park pass
* Free Grand Canyon Railway Train rides
* Access to Grand Canyon Recreation Center
* Located just a mile from the south entrance to the Grand Canyon National Park
* Retail, Lodging and Travel Discounts
* Planned employee trips and activities
* $350 Referral Bonus Program
Responsibilities:
* Fully understand and support Xanterra Mission Statement and Core Values.
* Clean assigned guest accommodations to Company standards (within allocated time period) including making beds, cleaning bathrooms, dusting, amenities, removing dirty linens, cleaning outside guest rooms, in hallways and surrounding grounds.
* Control all keys, master and guest room keys, and maintain security of guest rooms, both vacant and occupied.
* Strictly follow standards in cleaning stay over rooms in dealing with guest's property.
* Follow instructions given by Inspector, Supervisor or Management regarding having to return to the room to correct any discrepancies.
* Strictly follow all lost and found procedures. Immediately report lost and found items to the Inspector, Supervisor or Management.
* Report any maintenance related problems to the Inspector, Supervisor or Management immediately.
* Stock cart neatly and safely, according to standards as instructed.
* Follow instructions in use of all chemicals and cleaning agents.
* Practice and adhere to environmental and risk management procedures, including recycling and morning stretch to ensure a safe working environment. Report any safety problems immediately to your supervisors.
* Wear required personal protective equipment while performing tasks.
* Effectively performs tasks without close supervision.
* Other duties as assigned
Qualifications:
Preferred Qualifications:
* Knowledge of rooms and hotel layout of The Grand Hotel property, including general knowledge of available services with the ability to convey information to the guests.
* Previous experience in a housekeeping or custodial position.
Basic Competencies:
* Verbal comprehension (Understand oral and written communications, follow detailed direction).
* Attention to Detail skills (minimize the risk of error)
* Communication skills (provide clear instructions/directions)
* Reasoning skills (problem solving and troubleshooting skills)
* Multi-tasking and prioritization skills
* Basic math skills.
Employment Conditions:
* Work safely to prevent on the job accidents and injuries
* Work safely to ensure company equipment is secure.
* Wear protective equipment as required by the job duties.
* Complete required training programs.
Physical Requirements include:
* Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, reaching outward and using wrist motion.
* Reaching above shoulder, bending, lift or carry up to 20 lbs.
* Occasionally sit, climb, crawl, squat or kneel, lift/carry and push or pull up to 75lbs.
* Will be required to stand long periods of time and to occasionally walk up flights of stairs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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