Overview:
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).
Location:
Royal Lahaina Resort & Bungalows
2780 Kekaa Dr, Lahaina, HI 96761
Royal Lahaina Resort is a beachfront resort located on the world-famous Kaʻanapali Beach, offering guests an authentic Hawaiian experience with stunning ocean views, lush tropical grounds, and a welcoming island atmosphere. Our team takes pride in providing exceptional service while honoring the culture, history, and natural beauty of Maui. We offer a supportive work environment where associates are valued, respected, and encouraged to grow.
Responsibilities:
* Buff marble floors daily according to hotel standards.
* Shampoo carpets in the public areas according to hotel standards.
* Shampoo furniture as needed.
* Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
* Handle items for "Lost and Found" according to hotel standards.
* Clean guestrooms as needed.
* Have knowledge of and assist in all emergency procedures.
* Maintain hotel equipment in proper working order.
* Maintain storage of hotel equipment in proper area.
* Complete special projects as assigned by the Housekeeping Manager.
* Ensure overall guest satisfaction.
Qualifications:
* High School diploma or equivalent and/or experience in a hotel or a related field preferred.
* Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
*Bonus Eligibility: MUST HAVE 3-5 years of houekeeping experience. Bonus will be paid out in $500 increments at 60 days, 90 days, and 120 days.
Share this job:
Share this Job