Hotel Night Auditor
US-IA-Council Bluffs
Careers (PNG Apply)
Req #: 124777
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Responsible for Front Desk operations overnight. * Oversees customer check-in/check-out. * Monitors volume to ensure fast, friendly, and efficient service. * Ensures that guest problems/complaints are managed in an effective, courteous manner. * Performs the night Audit for date roll. * Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. Qualifications: * Must be proficient in Microsoft applications (Excel, Word, PowerPoint, Publisher, Outlook). * Highly organized and detail oriented. * Uses time efficiently and effectively to manage priorities. * Ability to work at a fast pace with a sense of urgency. * Outgoing personality and demonstrate friendliness and enthusiasm.
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