Overview:
The Hotel Engineer III - HVAC/Refrigeration Specialist plays a critical role in ensuring the comfort, safety, and satisfaction of our guests by maintaining, repairing, and optimizing all mechanical, electrical, and structural systems, with a primary focus on heating, ventilation, air conditioning, and refrigeration. This position requires a high degree of technical expertise, preventive maintenance skill, and commitment to delivering a luxury-level guest experience.
Responsibilities:
* Perform installation, maintenance, and repairs on HVAC and refrigeration systems, including chillers, cooling towers, fan coil units, air handling units, walk-in coolers, and ice machines.
* Diagnose and repair heating and cooling pumps, motors, and control systems.
* Conduct routine preventive maintenance to ensure optimal efficiency, temperature control, and air quality.
* Trace and repair all types of water and refrigerant lines to prevent leaks and system failures.
* Maintain and calibrate HVAC controls, thermostats, and automation systems.
* Conduct thorough guest room inspections to identify and resolve maintenance needs before they affect the guest experience.
* Install or repair sheetrock, wall coverings, and paint designated areas and items to maintain a pristine hotel environment.
* Repair, refinish, or replace furniture as needed.
* Install, replace, and program guestroom televisions and related equipment.
* Replace light switches, receptacles, light bulbs, and other basic electrical fixtures.
* Perform minor plumbing repairs, including faucet replacement, drain clearing, and fixture installation.
* Troubleshoot and repair kitchen and foodservice equipment to minimize downtime and maintain operational efficiency.
* Ensure all repairs and installations meet local, state, and federal building and safety codes.
* Maintain detailed repair logs and preventive maintenance records for all systems and equipment.
* Practice safe work habits, use personal protective equipment, and adhere to OSHA standards and MSDS requirements.
* Actively support property sustainability initiatives by optimizing system performance and reducing energy waste.
* Be aware of guest satisfaction scores and take proactive measures to enhance them through timely and effective maintenance responses.
* Respond promptly to guest maintenance requests with professionalism and courtesy.
* Assist other engineers as needed and perform additional duties assigned by the Chief Engineer.
* Perform other duties as requested by your supervisor
Qualifications:
* 3+ years of experience in hotel engineering, commercial building maintenance, or related trade, with specialization in HVAC/refrigeration.
* EPA Universal Refrigerant Certification (required).
* Knowledge of electrical, plumbing, and general maintenance practices.
* Ability to read and interpret blueprints, schematics, and technical manuals.
* Strong troubleshooting skills and ability to work independently with minimal supervision.
* Flexible and long hours sometimes required.
* Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly courteouse and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
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