Hostess/Host - Café
US-KS-Kansas City
Careers (PNG Apply)
Req #: 124204
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES * Greet and welcome guests, assign seating, and escort guests to their table. * Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server. * Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation. * Maintain dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business. * Respond to telephone inquiries including making reservations and taking messages as needed. * Utilize electronic reservation system to make, retrieve and monitor guest reservations (where applicable). * Meet department uniform, appearance and grooming requirements. * Must adhere to regulatory, department and company policies. * Perform all job duties in a safe and responsible manner. * Perform other job related and compatible duties as assigned. Qualifications: QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. * High school diploma or equivalent * Six months experience in gourmet food service preferred (where applicable) * Must possess excellent interpersonal skills * Ability to earn and maintain TiPS certification * Available to work required schedule which may include nights, weekends, holiday and overtime as needed
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