Host
US-TX-Houston
Omni Hotels Management Corporation
Req #: 124392
Type: Houston
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Overview: To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants. Responsibilities: * Answering phone correctly and politely * Takes reservations as needed and enter into Open Table correctly according to training guidelines * Greeting guests and seat guests * Keep host stand clean and organized * Control heavy volume at Restaurant entrance * Knowledge of hotel property * Inform the guest about daily features and menu items * Knowledge of Bobs concept and menu * Attend to and anticipate guest's needs * Familiarization with menu and know how to properly take to go orders as needed * Follow server rotation, seating and informing servers with chits correctly * Inform manager of all potential issues or complaints immediately * Provide nightly guest tracking to manager prior to leaving * Complete other tasks as assigned by management. Qualifications: * Previous experience as a bartender in a hotel, restaurant, or similar establishment preferred. * Excellent customer service skills with the ability to engage and interact with diverse clientele. * Ability to work efficiently in a fast-paced environment while maintaining a positive attitude. * Ability to stand for extended periods and lift up to 25 pounds. * Stock the public lobby and restaurant coolers. * Attention to detail and cleanliness. * Flexible schedule, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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