Host/Hostess - Steakhouse
US-PA-Grantville
Careers (PNG Apply)
Req #: 123556
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Greet guests with a warm verbal greeting and eye contact. * Maintain communication with servers and inform them when a table in their section has been seated. * Responsible for answering telephones and taking reservations if necessary. * Verify reservation, if required, before seating guests. * Advise guests of waiting time and recommend beverage outlets. * Responsible for seating guests according to established rotation procedure and explaining daily features. * Handle any guest complaints and resolve them quickly and courteously. * Keep work area neat and clean in accordance with all PA Department of Health standards. * Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations. * We will provide any necessary training for this position. Qualifications: * Any needed training is provided for this role. * Must have the ability to read, write, and speak English. * Must have the ability to read and interpret documents, such as safety rules. * Must have the ability to solve practical problems and deal with a variety of situations. * Basic computer knowledge; ability to operate a POS system. * Must be able to obtain RAMP certification.
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