Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
* Greet guests with a warm verbal greeting and eye contact.
* Maintain communication with servers and inform them when a table in their section has been seated.
* Responsible for answering telephones and taking reservations if necessary.
* Verify reservation, if required, before seating guests.
* Advise guests of waiting time and recommend beverage outlets.
* Responsible for seating guests according to established rotation procedure and explaining daily features.
* Handle any guest complaints and resolve them quickly and courteously.
* Keep work area neat and clean in accordance with all PA Department of Health standards.
* Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
* We will provide any necessary training for this position.
Qualifications:
* Must have the ability to read, write, and speak English.
* Must have the ability to read and interpret documents, such as safety rules.
* Must have the ability to solve practical problems and deal with a variety of situations.
* Basic computer knowledge; ability to operate a POS system.
* Must be able to obtain RAMP certification.
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