Host/Hostess |PT| Bob's Steak & Chop House
US-KY-Louisville
Omni Hotels Management Corporation
Req #: 122477
Type: Louisville
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Overview: This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities: * Greet guests when entering the restaurant with a pleasant smile and superior customer service * Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest * Answer phone and record reservations for large parties * Control high volume outside of restaurant * Monitor dining rooms for seating availability, service, safety and well being of guests * Assist servers when needed * Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications: * Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered * Open Table knowledge preferred * Previous cash handling experience * Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items * Developed customer service skills with refined phone etiquette * Professional appearance, high energy and the ability to naturally engage with guests * Ability to handle stressful situations, while maintaining a calm and welcoming demeanor * Ability to work cohesively with co-workers both within and outside of your department * Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment * Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. * Stand or walk for an extended period or for an entire work shift. * Must be able to work a variety of shifts, including weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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