Host/Hostess
US-VA-Hot Springs
Omni Hotels Management Corporation
Req #: 123948
Type: Homestead Resort & Spa
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Overview: The Host / Hostess is responsible to manage flow of guest traffic in the restaurant's, and is expected to provide prompt and courteous service to all guests dining at the beautiful Omni Homestead Resort, both in person and over the phone. Hosts / Hostesses are responsible to greet all guests, engage in conversation when appropriate, and seat guests, accommodating special requests as feasible, ensuring an even distribution guests across servers' sections. All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today! Responsibilities: * Assist managers in opening and closing. * Answering phone calls. * Seating guests. * Control heavy volume at Restaurant entrances. * Knowledge of resort property. * Inform the guest about buffets & special events. * Attend to and anticipate guests needs. * Familiarization with menus. * Introduce server to guest. * Greeting guests. * Knowledge of daily specials. * Assign guest checks. * Any other requested task by leadership * Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine * Interior of resort, in all areas of the resort. * Exterior of resort with exposure to weather conditions. * Exposure to various hazardous chemicals. * Exposure to food items and beverages. Qualifications: * Strong written and verbal English communication skills * Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications * Must be able and willing to stand for 8-10 hours each shift * Must be able to lift and carry up to 10lbs * Must be able to work a flexible schedule, with shifts including weekends, holidays and evenings * Ability to work 50 hours per week * Previous guest / customer service experience * Knowledge of appropriate verbiage for fine dining setting (preferred) * Previous experience working as a host / hostess (preferred) Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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