Host/Food Runner/ Dining Room Attendant - Glacier National Park
US-MT-Columbia Falls
Xanterra Attract Portal
Req #: 37209
Type: Seasonal
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Overview: We're excited to hire and welcome team members to our national park locations! Xanterra Travel Collection(r) is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers. Live. Work. Explore. as a part of our Food & Beverage team in Glacier National Park! At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Host/Food Runner/ Dining Room Attendants to Live. Work. Explore. this summer! Job Summary: Act as Host, Food Runner, and Busser at assigned Glacier restaurant. This will include cleaning and side-work responsibilities. The Details: Position Type: Seasonal Season Dates: late-July or early-August through late-September 2025 Pay: $10.85/hr + tips Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Why Glacier National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection(r), we are an authorized concessionaire in Glacier, and proud stewards of the park. Life in Glacier: * Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) * Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth) * Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities * Meet people of all ages from all over the country and world * The adventure of a lifetime! Benefits: * Employee Assistance Program * Wellness Program * Learning and Development Program Perks: * Free Glacier National Park pass * Free Red Bus Tours (if available) * Retail, Lodging and Travel Discounts * Planned employee trips and activities * 15% Verizon service/products discount * $350 Referral Bonus Program Responsibilities: * May be assigned as Host, Food Runner, or Table Maintenance positions. All roles require employees to provide exceptional guest service, superior teamwork with your co-workers, and be responsive to the direction of your floor manager. The ideal candidate must be flexible to work in all areas of the role. * Host: * Greet, organize, and communicate with guests assigning them a wait-time and providing a guest pager. * Control the flow of guests into the dining room to enhance their experience and assure the kitchen and service staff achieve the expected service standards. * Food Runner: * Organize, garnish, tray and transport the menu items and beverages promptly to guests. * Table Maintenance: * Interact with guests to assess their needs, set cleared tables with the appropriate tableware and glasses, clear occupied tables of extra equipment and used plates, and respond immediately to any needs expressed by the section server and/or the guest. * Maintain cleanliness of Dining Room/Lounge and service areas, including the buffet; and maintain organized and fully stocked server stations within the Dining Room/Lounge. * Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area. * Aid in organizing, moving, connecting, and disconnecting draft beer kegs. * Follow Xanterra and NPS environmental practices, safety practices, and policies and procedures. * Assist in other departments or with other job duties as requested or necessary in line with the overall success of the outlet, location, and company. Qualifications: * Must have a working knowledge of all menus: Specials, features, food, and beverages, and of general guest information. * Ability to work within and consistently build the service team and will be asked to help other team members as necessary. * Ability to communicate effectively with guests, co-workers, and supervisors. * Certification in the TIPS alcohol awareness program is required; workshops will be provided if not currently certified. Physical Requirements include: * Must be able to walk and stand for long periods of time. * Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day. * Must be able to bend, stretch, and reach for extended periods of time. * Working safely with required chemicals. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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