Head of Direct Accounts
US-PA-Moon Township,
ORS Partners
Req #: 11745
Type: Regular Full-Time
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Overview: About the Company We are a high-growth IT Staffing and Services organization specializing in Data, AI, and next-generation technology solutions. We help clients accelerate digital transformation by providing top-tier talent and strategic services in advanced analytics, machine learning, cloud, and AI-driven initiatives. Overview We are seeking a dynamic and strategic commercial leader to serve as the Head of Direct Accounts for our IT Staffing and Data & AI division. This executive will oversee a portfolio of key direct accounts, driving customer satisfaction, growth, and long-term partnership value. As a client-facing leader, this role requires a blend of strategic vision, operational discipline, and executive relationship management to expand market share and deliver cutting-edge technology talent solutions. Responsibilities: Strategic Leadership * Own and lead the success of a portfolio of direct accounts, ensuring revenue growth, profitability, and client satisfaction. * Develop tailored client strategies to drive account penetration and long-term growth, with a strong focus on IT staffing in Data & AI. * Shape account plans aligned with client business goals, positioning our firm as a trusted partner in technology talent solutions. Client Partnership * Build and maintain strong relationships with client executives and decision-makers. * Serve as a strategic advisor to clients on workforce planning, IT staffing models, and data/AI transformation initiatives. * Ensure proactive engagement to anticipate client needs, resolve challenges, and unlock new opportunities. Business Growth & Innovation * Drive growth across services, including staff augmentation, managed services, and strategic workforce solutions. * Partner with delivery and recruiting leaders to ensure top talent alignment and timely fulfillment of client needs. * Innovate staffing solutions to meet evolving demands in cloud, data, and AI technologies. Financial & Commercial Ownership * Own P&L accountability for direct accounts portfolio, driving revenue growth and margin optimization. * Monitor and forecast account performance, ensuring strong pipeline health and customer retention. * Negotiate and secure client agreements that balance customer satisfaction with profitability. Team & Market Leadership * Lead, mentor, and empower account managers and client engagement teams to achieve strategic goals. * Share market insights and emerging trends in IT staffing, AI, and digital transformation to shape client solutions. * Act as a thought leader internally and externally, representing the organization at industry forums and client events. Qualifications: * 15+ years of progressive experience in IT staffing, technology consulting, or talent solutions. * Proven success in managing and growing portfolios of multimillion-dollar accounts. * Strong executive presence with the ability to influence C-suite stakeholders. * Financial acumen with direct P&L ownership experience. * Expertise in IT staffing with exposure to data, cloud, and AI markets. * Demonstrated ability to design and implement innovative client engagement and workforce solutions. * Exceptional leadership, communication, and relationship-building skills. Success Profile The ideal candidate is a strategic, visionary, and commercially driven leader who thrives in high-impact roles managing multiple clients. They excel at creating account-specific strategies, building deep executive relationships, and leveraging insights in Data & AI staffing to deliver transformative workforce solutions and sustained portfolio growth.
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