Head Clerk

US-MA-Boston

City of Boston

Req #: 29866
Type: Regular Full-Time
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City of Boston

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				Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under the direction of the Director of Administration and Finance or his/her designee, the Head Clerk is responsible for handling front office reception duties, including answering the switchboard and transferring calls; greeting visitors and directing them to the appropriate staff member; handling company inquiries, sorting and distributing incoming and outgoing mail.

Responsibilities:

* Performs a wide variety of complex clerical and administrative tasks and procedures, including assisting with applications for Permits and Bid Proposals, checking and verifying information for accuracy. 
* Screens sign in/out logbook. 
* Performs other duties as required.

Qualifications:

* At least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.  
* A bachelor's degree in a related field may be substituted for two (2) years of the required experience; an associate's degree in a related field may be substituted for one (1) year of the required experience.
* Must have a thorough understanding of all aspects of the Microsoft Office Suite products.
* Knowledge of routine office procedures.
* Ability to analyze data and other pertinent information.
* Strong oral and written communication skills required.
* Ability to exercise good judgment and focus on detail as required by the position.
* Ability to deal tactfully with the public both on the phone and in person.
* Fluency in Spanish or another secondary language is preferred.

CORI CHECK REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade:  AFSCME/RA-12

Hours per week:  35
			
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