Hard Services Facilities Coordinator
UK-North Yorkshire-Sand Hutton
Careers (External)
Req #: 6886
Type: full-time
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Overview: Arcus are recruiting for a Hard Services Coordinator to support the delivery of a comprehensive onsite FM service. You'll help ensure the services delivered meet the needs of the client's SLAs, are legislative compliant and the environment is in a fit condition to work in, while acting as the main point of contact in the absence of the Regional Manager Responsibilities: The Hard Services Coordinator will liaise with Helpdesk and Compliance teams to plan contractor attendance for PPM works, collate RAMS and Insurance documents, and arrange contractor attendance for remedial repairs/liaise with the client for access/request RAMS. Other responsibilities include; * Induction of contractors to site and completion of Permit To Work Documentation * Collate and Review compliance documentation and send to compliance team for processing * Support Helpdesk team in assigning planned and reactive works to site engineers * Schedule planned maintenance with client/tenant to minimise disruption * Review outstanding WO volume and manage outstanding tasks * Influence and work with client representatives to develop a culture of improvement and build effective relationships * Liaise with Arcus Management for convenient dates for access of other planned works * Support Arcus Management team with Quotes Process * Review quotes with the central teams to ensure accurate detail prior to submission * Build and maintain effective relationships with client, supplier, and internal teams * Review of Site Risk Assessments and SOPs communicating any required amendments to HSQE Teams * General office work & filing of documents * Monitor output of Arcus engineers and flag any concerns to Arcus Management * Ordering of tools, materials, uniform and stationary as required and when requested by Arcus Management Qualifications: The successful candidate will have previous experience in a helpdesk, customer service, or facilities coordination role, and possess strong organisational skills with the ability to manage multiple tasks and prioritise effectively. Other requirements include; * Excellent communication skills, both written and verbal. Co-ordinating works via the telephone will be a large part of this role. * Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with facilities management software (desirable). * A customer-focused mindset with a proactive approach to problem-solving. * Ability to work independently and as part of a dynamic team. Benefits of Working at Arcus: * Salary: 28,000 - 33,000 * Up to 4% discretionary bonus scheme, subject to achievement of targets * 25 days annual leave + Bank Holidays * Contributory pension scheme of matched contributions between 5% and 6% * Life Assurance * Salary Sacrifice Electronic Vehicle Scheme How to apply? If you have mobilisation experience and you're looking to be a part of a growing company! Submit your application today by clicking on the 'APPLY' button.
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