Hair Stylist - On-Call

				Overview:

We are seeking an experienced and accomplished Hair Stylist to provide top quality hair services to residences, members, locals, and resort guests. The ideal candidate has previous experience in a luxury salon environment. Strong communication skills are mandatory.

Responsibilities:

* Fundamental Requirements:

* Provide hair services such as: Women's and Men's Cuts; Blowouts & Style; Partial and Full Highlights; Single and Double Process; Balayage; Relax/straighten; Updos; Bridal; Conditioning treatments; makeup application, lesson, and bridal. 
* Maintain a clean and organized workspace.
* Keep up to date on the lates trends and techniques in the industry.
* Consult with guests to determine their hair care needs and preferences. 
* Recommend products and services to meet guests needs and increase sales. 
* Maintain a positive and professional attitude towards guests and coworkers.
* Follow all safety and sanitation protocols. 
* Provide accurate information about salon products.
* Utilize, maintain, and conduct inventory of supplies and products.
* Maintain cleanliness of work area
* Maintain records as required by federal, state, local and company regulations.
* Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly, and efficient manner.
* Perform general salon duties, as needed.

Qualifications:

Education & Experience:

* High school diploma or GED; valid Florida Cosmetology License is required;
*  A thorough understanding of hair services; resort salon experience is a plus.

Physical requirements: 

* Must be able to lift 50lbs or more and walk/stand for long periods of time.

Compensation Hourly, Commission and Service Charge + Retail Commissions. General Requirements:
* This position does require an applicant with a flexible schedule that is able to work day, afternoon and/or evening shifts, weekends, and holidays when needed. Valid Florida Cosmetology License is required.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Maintain a friendly and warm demeanor at all times.
* Hygiene is key in this environment due to the close proximity of working with the clients.  At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
			

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