Overview:
In this role, the individual will be responsible for maintaining and improving HR systems and business processes. The role provides global systems administration support and HR process improvements to various HR systems including SAP HCM, SuccessFactors Performance/Goals, Compensation and Recruiting systems.
This position will act as an internal consultant and a department liaison between stakeholders and the Information Technology organization, providing best practice solutions that are tailored to HR processes and business needs.
Responsibilities:
* Maintain HR business systems to ensure continued operation through testing, quarterly updates, and enhancements while working with Information Technology and/or outside vendors to resolve problems.
* Partner with Information Technology to implement new systems or redesign existing systems to solve process problems and create efficiencies in the HR workflow.
* Manage implementation lifecycle of new HR business systems. Participate in implementation teams as needed.
* Assess and improve overall HR workflow through system and procedural changes and user training. Implement changes from start to finish while acting as a consultant to and advocate for HR.
* Create or update documentation of systems requirements, business processes, configurations, test plans and end-user documentation to ensure shared understanding and to facilitate knowledge transfer.
* Audit and identify areas of improvement for global data integrity.
* Address day to day system support issues.
* Facilitate resolutions of technical issues in a timely manner.
* Working with HR Business Owners, provide system management support to ongoing or annual programs (Compensation, Recruiting, etc.).
* Provide reporting as requested and support analytical analysis of key metrics from our HR Systems.
Qualifications:
* B.A. or B.S degree
* 3 years industry experience in HRIS and/or enterprise software management
* Proven knowledge of SAP HCM and SuccessFactors modules
* Demonstrated ability to analyze business processes and develop and implement new or streamlined workflows
* Knowledge of MS-Access, MS-Excel, MS-Word, database and programming concepts
* Strong critical thinking, problem solving and data analysis skills
* Aptitude to learn new software solutions
Share this job:
Share this Job
