HR Training Manager

				Overview:

The Human Resources Training Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, various trainings accross the hotel, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen's compensation duties. 

Responsibilities:

* Compile Turnover Report, copy and distribute.
* Enter payroll information on computer (wage information, changes).
* Conduct prescreening interviews.
* Respond to unemployment claims, maintain unemployment logbook.
* Maintain new hire, termination, transfer and promotion logbook.
* Audit hours worked in payroll reports for eligibility of benefits.
* Compile wage surveys.
* Monitor and maintain Leave of Absence log.
* Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
* Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
* Prepare and place recruitment advertising.
* Process paperwork for terminating employees.
* Maintain advertising logbook.
* Become certified trainer in all Human Resources training modules.
* Facilitate leadership programs, service culture workshops, and compliance-driven training.
* Lead deployment of new learning programs.
* Partner with Operations to ensure all training supports business performance, guest satisfaction, and brand standards.
* Coach new and existing leaders; assess talent readiness and development gaps.
* Reinforce Highgate's People First culture across all properties.
* Lead culture immersion during transitions, new property openings, and leadership onboarding.
* Ensure compliance with all HR and related Loss Prevention SOP's.
* Participate in Highgate Hotel Enrichment Committee.
* Schedule Highgate Hotel Orientation.
* Assist in Highgate Hotel Orientation - explain benefits, conduct tour of property.
* Assist with special projects; plan employee events (meetings, picnics, parties).

Qualifications:

* At least 2 years of progressive Human Resources experience in a hotel or Learning & Development, Talent Management, Organizational Development, or a related industry required.
* Experience leading organizational capability initiatives such as leadership development, onboarding, skills academies, and performance enablement.
* Experience leading change management initiatives and driving learning culture transformations.
* Ability to coach and develop leaders at all levels.
* Strong analytical and problem-solving abilities.
* Previous supervisory responsibility preferred.
* College course work in related field helpful.
* High school diploma or equivalent required.
* Long hours sometimes required.
* Sedentary work - Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
* Must have prior experience working in a unionized hotel environment.
			

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