HR Shared Services Coordinator
US-NC-Greensboro
The Fresh Market
Req #: 130499
Type: Full-Time
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Overview: * Serves as the primary point of contact for team members and leaders for inquiries related to HR policies and procedures. * Ensures timely resolution of team member inquiries, issues, and requests through effective communication channels and tracking systems. * Maintains service-level agreements and ensures adherence to timelines while delivering exceptional guest service. * Partners with HR business partners, Talent Acquisition, Employee Relations, and Training teams to ensure seamless service delivery. * Identifies trends and recommends process improvements based on data insights. * Analyzes current HR processes to identify opportunities for optimization and efficiency improvements. * Assists in implementation, testing and maintenance of HR systems, tools and programs supported by the HR Shared Services group. * Ensures adherence to local labor laws, regulations, and company policies. * Builds and maintains strong relationships at all levels of the organization. Responsibilities: At a minimum, what you'll need: * HS Diploma. Bachelor's degree in human resources, Business Administration or a related field is preferred. * 2+ years of experience in HR operations, shared services or related role. * Ability to manage difficult or emotionally charged conversations while maintaining professionalism. * Strong knowledge of HR systems and tools. (UKG, Navex or similar platforms preferred) * Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). * Problem solving mindset with a focus on process improvement. * Excellent communication and interpersonal abilities and customer service skills. * Ability to manage multiple priorities in a fast-paced work environment. REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training. Qualifications: Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law. The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs. #LI-CL1
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