Overview:
Don't just work. Work Happy.
A career in gaming? Hollywood Casino Joliet we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Responsibilities:
* Partners with HR Business Partners and hiring managers to support talent acquisition needs.
* Coordinates candidate interviews, offer letters, and background processes.
* Maintains job postings and candidate records within the applicant tracking system (iCIMS).
* Develops sourcing strategies to engage a diverse talent pool, including outreach to community partners, colleges, and industry networks.
* Represents the company at job fairs and hiring events.
* Oversees pre-boarding workflows and ensures all documentation is completed accurately and on time.
* Coordinates and facilitates new hire orientation sessions, including scheduling, logistics, materials preparation, and follow-up.
* Manages the onboarding checklist and HRIS entries for new hires, transfers, and promotions.
* Collaborates with other HR and operational departments to ensure seamless onboarding handoffs.
* Administers the employee gaming license process, including new hire applications, renewals, and follow-ups.
* Maintains accurate licensing records in the HRIS (Ultipro) and files all documentation in compliance with regulatory requirements.
* Ensures compliance with all employment laws, gaming regulations, I-9 processing, and work authorization documentation.
* Inputs and maintains team member records related to onboarding, orientation, and licensing.
* Assists with audits and data integrity across HRIS platforms.
* Prepares weekly, monthly, and quarterly reports related to onboarding, licensing, and hiring progress.
* Provides frontline support to new hires and team members regarding onboarding and licensing questions.
* Participates in training coordination and LMS (GreenLight) system support as needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
* Minimum of one-year experience in a customer service position is required; previous experience working in Human resources is desired.
* Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCIMS and Ultipro experience a plus.
* Excellent verbal and written skills.
* Ability to maintain confidentiality of sensitive information.
* Ability to multi-task and problem solve.
* Excellent organizational skills, presentation skills and ability to work independently and collaboratively.
* Exceptional customer service focus including attention to producing quality results.
* Must approach team member questions and concerns in a caring, confidential and helpful manner.
* Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
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