HR Payroll & Benefits Operations Lead
US-GA-Atlanta
Careers (External)
Req #: 1904
Type: Regular full-time
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Overview: Role Overview The Payroll & Benefits Operations Lead will manage the day-to-day administration of payroll and benefits for North America (U.S. and Canada) while contributing to global HR initiatives to ensure a consistent and exceptional employee experience across Graitec. This role requires hands-on expertise in payroll processing, benefit plan administration, and compliance-particularly with Quebec and Canadian provincial regulations-and an eagerness to expand into global payroll and benefits support. You'll serve as a trusted HR partner, ensuring accuracy, efficiency, and compliance while continuously improving processes and employee satisfaction. Key Responsibilities: Payroll Administration Manage end-to-end payroll for salaried and hourly employees across the U.S. and Canada (including Quebec). Verify time and attendance data, adjustments, bonuses, deductions, and commissions. Ensure accurate processing and compliance with all applicable labor, tax, and provincial regulations. Maintain payroll records and reporting for audits, tax filings, and financial reconciliation. Partner with HR and Finance to align payroll data with compensation changes, new hires, terminations, and benefit deductions. Manage third-party integrations and participate in HRIS/payroll system upgrades or implementations. Benefits Administration Administer all employee benefits programs, including health, dental, vision, life insurance, disability, retirement, and wellness initiatives. Oversee open enrollment processes, communications, and employee education. Serve as the primary contact for benefits vendors, brokers, and employees to resolve benefit inquiries. Process monthly benefit invoices, verify accuracy, and approve for payment. Coordinate disability, leave, and workers' compensation claims in partnership with HR and third-party administrators. Conduct regular audits to ensure data integrity and compliance with benefit eligibility rules. Compliance & Reporting Ensure adherence to federal, state, and provincial employment laws and payroll tax regulations (U.S. and Canada, including Quebec). Support government reporting (T4, ROE, W-2, 1095, etc.) and respond to audit or legal requests. Maintain internal process documentation, ensuring readiness for quarterly and year-end audits (e.g., Payroll, Workers' Comp, 401k, RRSP). Global Benefits & Collaboration Collaborate with global HR and Finance teams to align payroll and benefits practices across regions. Participate in global benefit benchmarking and harmonization initiatives. Contribute to the development of Graitec's global employee experience strategy by sharing insights and local best practices. Support implementation of new international benefits or payroll processes as part of global expansion. Employee Experience & Process Improvement Deliver responsive, accurate, and customer-focused support to employees and managers. Continuously assess and improve payroll and benefits processes to enhance efficiency and employee satisfaction. Responsibilities: 5+ years of payroll and benefits administration experience in a multi-state/province environment. Strong knowledge of U.S. payroll regulations, knowledge of Quebec payroll regulations is a big plus. Experience with U.S. payroll, taxation, and benefits compliance. Hands-on experience with HRIS and ADP payroll system. Must have knowledge of the 401(k) plan Advanced Excel and reporting skills; ability to analyze and reconcile data. Strong attention to detail, organization, and confidentiality. Excellent interpersonal and communication skills with a service-oriented mindset. Bilingual (English/French) strongly preferred. Global payroll or benefits experience is an asset-or a strong interest in developing this expertise. Qualifications: Key Competencies Accuracy & Compliance: Demonstrates mastery in handling complex, multi-country payrolls. Process Improvement: Identifies and implements efficiencies to optimize operations. Collaboration: Works cross-functionally with HR, Finance, and global teams. Customer Focus: Ensures exceptional employee service and satisfaction. Adaptability: Comfortable working in a fast-paced, evolving global environment.
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