Overview:
At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Purpose Statement: We empower RPM's success through exceptional technology solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams and departments, recognizing that every technical challenge represents a business goal waiting to be achieved. We combine proven best practices with the agility to innovate; ensuring RPM excels in a rapidly evolving industry. Our approach combines proactive problem-solving with responsive support, ensuring technology enhances the growth of our associates and therefore RPM. Through continuous learning, strategic thinking, and a genuine passion for enabling others, we transform IT solutions from a service function into a strategic advantage. One interaction, one solution, one innovation at a time.
Responsibilities:
* Manage data within various HR Systems, with a focus on UKG Pro modules including but not limited to Core, Learning, Talk, Workforce Management, Voice, Recruiting, etc.
* Prepare reports within IBM Cognos environment and provide system data to HR Leadership and other end users as needed
* Develop connections between and create dashboards from various sources. Information should incorporate HR best practices while being approachable to a non-technical audience
* Perform request intake calls to properly document scope and make recommendations on reporting metrics, integration opportunities, and system usage strategies to ensure optimal end user experience
* Work collaboratively with HR, Marketing, Business Intelligence, Finance, and IT to align technology and implement standard processes and controls to maintain data integrity and consistency across systems
* Implement and document a short- and long-term system strategy including but not limited to identifying and recommending improvements to the system and content management and retention
* Serve as a partner to HR Management to provide recommendations on system usage to better align to talent, recruiting, and employee relations strategies
* Partner with IT teams to monitor, update, and maintain data feeds between HR, Operations systems, and vendors
* Update, audit, and maintain employee and operations data in HR Systems
* Work with vendors to prepare for system updates and ensure RPM maximizes available technology and follows best practices
* Document processes to create reference guides and instructional materials to reduce process errors by end users
* Analyze platform usage and capabilities; recommend and implement improvements
* Ensures system compliance with data security and privacy requirements
Qualifications:
Physical Requirements:
* May be required to sit or stand for extended periods of time
* Must be able to read documents, computer screens and data
* Must be able to hear and understand verbal communications in person and over the phone or computer
* May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
* Must be able to operate a computer, keyboard, mouse and other office equipment
Work Environment:
* This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week
* The office is an open setting which may include bright lights, constant noises and distractions
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