Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities:
* Assist with HR administrative tasks, including maintaining employee records, processing paperwork, and managing HR databases.
* Support the coordination of HR programs and initiatives, including employee engagement activities, training sessions, hiring events and performance evaluations.
* Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution.
* Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.
* Assists in coordinating and facilitating New Hire Orientation.
* Assist with the onboarding process for new hires, including coordinating background checks, IGB interviews, orientation scheduling, etc.
* Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all team Members, applicants and guests.
* Conduct orientation sessions for new employees, providing them with necessary information and materials.
* Assist with HRIS data entry, including new hires, terminations, and employee changes.
* Assist with HR audits and compliance checks.
* Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
* Minimum of one-year experience in a customer service position is required; previous experience working in Human resources is desired.
* Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCIMS and Ultipro experience a plus.
* Excellent verbal and written skills.
* Ability to maintain confidentiality of sensitive information.
* Ability to multi-task and problem solve.
* Excellent organizational skills, presentation skills and ability to work independently and collaboratively.
* Exceptional customer service focus including attention to producing quality results.
* Must approach team member questions and concerns in a caring, confidential and helpful manner.
* Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
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