HR Business Partner (APAC Region)

				Overview:

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. 

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

Responsibilities:

Above all else, the number one responsibility of our HRBP team is to build and maintain strong strategic relationships with leaders and employees that enable the business to perform their jobs. The following is a list of ways to help you achieve this goal:

* Develop a core understanding of the business and utilizes information to perform as a Business Partner to all areas of the organization.
* Conducts regular, recurring meetings with respective business units/leaders.
* Consults with line management, providing HR guidance when appropriate.
* Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
* Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
* Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
* Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
* Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
* Provides HR policy guidance and interpretation.
* Collaborates closely with Talent Acquisition for all new hire requests, and works with leadership and other teams on employee promotions and transfers.
* Provides guidance and input on business unit restructures, workforce planning and succession planning.
* Identifies training needs for business units and individual coaching needs.
* Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
* May provide leadership, coaching and/or mentoring to a subordinate group.
* Facilitate the termination process, including completing separation documentation, conducting exit interviews, and coordinating the return of company equipment.
* Participate in career development planning, discussing career paths with corporate and field line managers, and recommending suitable candidates for promotion.
* Participates in Corporate employee termination discussions. Coaches the manager in preparations for such discussions.

Qualifications:

* Bachelor's degree in Human Resources or related course of study or equivalent work experience
* Minimum of 5 years' proven work experience as an HR business partner
* Minimum of 5 years' strong generalist background; experience working in multiple business environments preferred
* 2 to 5 years' experience managing and resolving moderately complex issues and problems; Refers more complex issues to higher-level staff
* Possesses solid working knowledge of subject matter
* Ability to become a trusted partner and build collaborative relationships while handling confidential information
* Strong capability to independently manage investigations and resolve sensitive employee relations issues
* Highly detailed and accurate written and verbal communication skills including facilitation and presentation experience
* Problem solving, diagnostic and consulting skills; Ability to use practical common sense and translate data to make decisions and determine priorities
* Ability to influence and drive results through others at all levels in the organization
* Ability to drive organizational change while coaching managers through the process
* Demonstrated project management skills
* Ability to react with a sense of urgency
* Ability to manage significant workload with multiple concurrent deliverables in a fast-paced environment
* Familiarity with human resource automated processes
* Must be approachable, professional and develop strong professional relationships
* Both strategic and hands-on efforts required
* Excellent communication and presentation skills
* Strong Microsoft Office Skills

Preferred Eligibility Qualifications:

PHR, SHRM-CP, SHRM-SCP, or AHRI credential or other equivalent certification; Or ability to obtain certification within one year of employment (InComm will assist with certifications); Or Master's Degree in Human Resources Management

Travel:

International travel to countries this position supports, up to 30% of the time. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program- Tier 3

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