HOSTESS
US-LA-Bossier City
Careers (PNG Apply)
Req #: 131836
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: - Creates a positive guest experience. Above all, smile, be helpful and friendly. - Answers any questions, takes responsibility to get answers, and anticipates our guest's needs and problems. - Takes reservations or seats according to outlet standards. Organizes reservation book as directed by outlet manager. Seats guests upon arrival. - Able to recommend dining special selections or features along with wine recommendations. - Must be able to accommodate guests with last minute requests. - Conducts any other related duties as assigned by Manager. - Completes daily station chart, checks control sheets if used. Assures all menus are in presentable order and repair. - Money handling procedures as established in Operational Standards manual must be observed at all times. - Conducts shift change with few to no mistakes, no overages or shortages, as well as ensuring all paperwork is accounted for in the cash drop. - Contacts Manager concerning any breakdowns and malfunctions of the MiCROS systems. Qualifications: QUALiFiCATiON REQUiREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered. EDUCATiONAL REQUiREMENTS: - Sanitation Certified, TiPS Training. - Previous experience as a waiter or maitre'd in a fine dining steakhouse or restaurant of more than 6 months, preferably in a casino environment. LANGUAGE SKiLLS: - Ability to communicate in a clear and concise manner. MATHEMATiCAL SKiLLS: - Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations. OTHER SKiLLS AND ABiLiTiES: - Ability to apply commonsense understanding to carry out written or oral instructions. - Ability to deal with problems with multiple variables. - Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.
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