Guest Room Runner
US-FL-St Pete Beach
Hourly
Req #: 79196
Type: Full-Time
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Overview: Follow your passion all the way to paradise at TradeWinds Island Resort, consistantly rated a Tampa Bay Times Top Workplace! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach. The Guest Room Runner is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all Guests. Guest Room Runners are responsible for supporting and assisting all Guests, Floor Leads and Room Attendant requests. A strong work ethic and commitment to service are key foundations for successful candidates. Responsibilities: * Thoroughly clean Guestrooms according to standards. * Remove all trash and dirty linen from Guestrooms and hallways. * Keep all hallways, public areas and closets clean, neat and vacuumed * Restock housekeeping cleaning cart for next day's use. * Replenish chemical bottles. * Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. * Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. * Handle items for "Lost and Found" according to the standards. * Ensure overall Guest satisfaction. Qualifications: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and Guests in an attentive, friendly, courteous and service oriented manner.
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