Guest Room Dispatcher

US-LA-Lake Charles

Careers (PNG Apply)

Req #: 123886
Type: Regular Full-Time
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Penn National Gaming, Inc.

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				Overview:

Don't just work. Work Happy.

A career in gaming? At L'Auberge Lake Charles, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Responsibilities:

Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. 

*  Updates and maintains correct hotel room status in computer system and on board.

*  Maintains permanent records of the following: room occupancy, status and statistics, phone logs, maintenance logs, attendance logs, lost and found logs and work orders.

*  Informs and directs priorities to Housekeeping Floor Inspectors, Front Office Personnel, Preventative Maintenance, Engineering and Locksmith.

*  Receptionist and telephone procedures.

*  Keeps Housekeeping Supervisor advised of all current information.

Qualifications:

Don't just work. Work Happy.

These skills are typically acquired through a minimum of one-year housekeeping or clerical experience.  Computer and 10-key experience helpful.
			
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