Guest Room Attendant

US-TX-Houston

Omni Hotels Management Corporation

Req #: 126434
Type: Houston

Omni Hotels Management Corporation

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				Overview:

In this role, you will be responsible for ensuring the cleanliness and comfort of vacant or occupied guest rooms to our established standards.

Responsibilities:

* Maintain the cleanliness in the guest room according to SOP'S.
* Ensure the Select Guest and VIP room are serviced to SOPs.
* Change bed linens, make beds, and replace towels and amenities.
* Vacuum, dust, and polish furniture, fixtures, and fittings.
* Clean bathrooms, including scrubbing sinks, toilets, and showers.
* Remove room service tables and trays from guest rooms.
* Replenish amenities such as toiletries and supplies.
* Report any maintenance issues or damages to the appropriate department.
* Complete daily task sheet assignment.
* Monitor and report DND (do not disturb) rooms.
* Report and return Lost & Found items to Housekeeping.
* Maintain and protect work equipment.
* Maintain cleanliness in GRA's truck.
* Stock GRA 's truck with linen and guest supplies.
* Maintain cleanliness and organization in floor linen closets.
* Report any changes in the room status.
* Maintain clear and efficient communication with supervisor and housekeeping office.
* Report and monitor guest room maintenance issue.
* Participate in a motivating and productive team working environment.
* Adhere to health and safety guidelines and procedures.
* Complete other duties as assigned by management.

Qualifications:

* Able to maintain a 4-Diamond level of service.
* Previous experience in hotel housekeeping preferred.
* Ability to work independently and prioritize tasks based on guest needs.
* Attention to detail and a commitment to maintaining high cleanliness standards.
* Excellent time management skills to ensure rooms are cleaned in a timely manner.
* Physical stamina and ability to lift up to 35 pounds and move heavy objects and equipment up to 150 pounds without assistance.
* Positive attitude and willingness to provide exceptional customer service.
* Flexibility to work various shifts, including weekends and holidays.
* Able to work with Management on special projects.
* Maintain a professional business appearance, attitude, and performance.
* Stand or walk for an extended period or for an entire work shift.  Requires repetitive motion.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			
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