Group and Transient Sales Specialist
US-NY-New York
Management
Req #: 78810
Type: Full-Time
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Overview: The Sales Specialist is responsible for plays a critical role in providing proactive sales engagement and reactive/inquiry response with the luxury retail travel agency and preferred corporate markets in support of the Director of Sales. He/she is also responsible for providing attentive, courteous and efficient service to all guests. Responsibilities: * Responsibilities: * The position of Sales Specialist plays a critical role in providing proactive sales engagement and reactive/inquiry response with the luxury retail travel agency and preferred corporate markets in support of the Director of Sales. * The goal is to maximize total room nights and revenue potential for Park Lane New York across the Corporate- Consortia and Transient Luxury Leisure market segments with a focus on both retention and acquisition. * Working in a team, the position will report to the Director of Sales & Marketing with a dotted line to the Director of Luxury and Corporate Sales, segment owner, as support to achieve targets/budget * Responsibilities include relationship building with B2B travel partners, selling guest rooms and suites, conducting site inspections, travel for the position as needed, strong ethic for setting business strategies and forward-thinking tactics * Duties also include preparing and presenting effective proposals for luxury travel agency inquiries, and if needed entering reservations in support of the Reservations Manager and reservations team * Maintaining well-organized documentation and reports * Participation sales meetings, events and other staff meetings * Works as a team member with the sales and catering team * Experience and ability to sell a luxury hotel experience * Developing, implementing and monitoring the hotels sales strategy to achieve and exceed forecasted revenue targets in Rooms, Food and Beverage and all other revenue-generating departments * Manage the hotel sales contacts and achievement of the hotel revenue plan * Attend major travel, trade and corporate functions and conduct sales trips based on business priorities which may include travel on weekends and evening events * Retention and acquisition of corporate business * Building and maintaining strong client relations and developing accounts to increase market share * Maximizing yield potential for corporate business for the hotel * Working closely with the Director of Sales & Marketing and Director of Luxury and Corporate Sales to develop and implement strategies to maximize business levels * Interacts with B2B customer guests to obtain feedback on product quality and service levels Interacts with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation Annual Salary $65,000 - $70,000 Qualifications: * * * University qualifications in Business, Hospitality or Sales and Marketing * Minimum 2 years sales experience in a four or five-star hotel or, a similar fast-paced environment * An engaged and results-driven achiever with strong influencing skills * Excellent interpersonal, communication and time management skills * Proven sales experience with the ability to lead, guide and achieve personal rev goals * Highly motivated, solutions-orientated self-starter with adaptable teamwork styles * Strong analytical skills with the ability to translate data into profitable action * Strategic orientation with the know-how to problem solve under pressure * Ability to create a positive first impression with an understanding of the importance of five-star grooming standards * Refined verbal and written communication skills Prefer selling, negotiating, business writing and presentation skills training
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