Overview:
Join the Festival Foods team as a Grocery Stocker!
Job Title: Grocery Clerk I
FLSA Status: Hourly/Non-Exempt
Reports To: Grocery Department Manager
As a Grocery Clerk, your role stocking makes grocery shopping easy & enjoyable for guests. You'll help keep shelves stocked, products fresh, and the store organized-ensuring guests can find what they need quickly and easily. Your attention to detail and friendly service help create a welcoming atmosphere where guests feel valued and supported. If you enjoy working in a fast-paced retail environment and making a difference, this is the role for you!
Responsibilities:
What You'll Do:
As a Grocery Stocker at Festival Foods, your responsibilities will include:
* Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
* Stock & Display: Be part of the team stocking our aisles. Ensure products are fresh, in-date, properly rotated, and well-stocked.
* Offer Assistance: Help guests locate products on and off the sales floor, providing product suggestions and alternatives when appropriate.
* Receiving & Inventory Support: Unload deliveries, organize stock, and maintain accurate inventory levels.
* Collaboration: Work closely with the Grocery Department Manager and collaborate with Grocery associate team to meet goals.
* Clean & Organize: Contribute to keeping the department clean, sanitized, tidy, and well-maintained as needed.
* Problem-Solving: Address guest concerns with care and professionalism.
* Meet Goals: Ensure shelves are fully stocked by designated times.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Support the Team: Other duties as assigned.
What You Bring:
To excel in the Grocery Clerk role, you'll bring:
* A helpful attitude and a commitment to excellent guest service.
* Strong teamwork and communication skills to work efficiently and effectively with others.
* Awareness of safety requirements and policies policies, including proper lifting techniques and box cutter safety.
* Ability to operate equipment such as power jacks, fork lift, walk-behind lifts, balers, and compactors (training provided).
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
* The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the associate to lift up to 40 pounds on an occasional basis.
Work Schedule:
The Grocery Clerk I is a part-time, hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays in a retail grocery store environment.
Be part of a team that keeps our store running smoothly and ensures our guests have a great shopping experience.
Qualifications:
Job Title: Grocery Clerk I
FLSA Status: Hourly
Reports To: Grocery Department Manager
Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the Grocery Department such as stock levels, inventory, and guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensures that product is within date, rotated and properly displayed according to the assigned planogram.
* Provides exceptional guest service on the sales floor by greeting, acknowledge & reacting to guest needs.
* Assists with unloading product from pallets and organizes stock room.
* Ensures proper presentation of products on the store shelves and in cases.
* Observes sales floor conditions; takes action to correct areas of opportunity.
* Maintains appropriate inventory levels and ensures accurate pricing on products received and sold.
* Communicates and works collaboratively with Store Director, Grocery Department Manager and all Grocery associates to maintain standards and exceed guest expectations.
* Assists guests with locating items on and off the sales floor, providing product suggestions and alternatives when appropriate.
* Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received.
* Contributes to overall cleanliness of the department by sanitizing, organizing, and cleaning work areas, shelving, and sales floor as needed.
* Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment.
* Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety
* Ability to use the following equipment: power jack, walk behind lift, WAV, baler, compactor.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
* The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the associate to lift up to 40 pounds on an occasional basis.
WORK SCHEDULE
The Grocery Clerk I is a part-time, hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.
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