Gift Shop Supervisor
US-FL-Palmetto
Careers English
Req #: 352309
Type: Regular
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Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Responsibilities: The Gift Shop Supervisor provides oversight of the Gift Shop. The incumbent may also help sell gift shop merchandise to customers. Unpacks verifies and inspects received goods rejecting damaged items or incorrect orders. Maintains records of items received. Prepares goods for display or sale and sorts and distributes items to the appropriate department. Qualifications: QUALIFICATIONS: * High School diploma or equivalent is required. Supervisory experience desired. * For better future prospects a certification course in sales and marketing or business management is preferred * Ability to work as part of a team. Oral and written communication skills. * Customer service skills. Interpersonal skills. * Ability to learn about the goods in the store so as to explain to the customer * Excellent communication and customer service ethics * Communicating solutions successes and opportunities to leadership. * Energizes and motivates a team. JOB RESPONSIBILITIES: * Handle exchange of goods * When the sale is made accept payments and hand over the receipt to the customer * Arranging demonstrations of goods * Helping the customers choose goods * Place price tags on the goods and arrange the goods in an attractive manner * Ability to perceive the needs of the customer and show them appropriate merchandise * Ability to multitask and manage time efficiently * Responds and takes actions to customer concerns and complaints.
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