General Manager | Trick Rider (A New Age Luxury Supper Club)

				Overview:

Omni PGA Frisco Resort is seeking an experienced General Manager for Trick Rider specialty restaurant. Trick Rider is a new age supper club serving luxury, curated food and tricked up cocktails, wines, and distilled spirits. It is experiential with swagger.  A Frisco eatery like no other, featuring shellfish and a stable of premium cut meats. Sit ringside at the chef's table or at the horseshoe bar. A performance playing homage to traditions with a modern twist.

Responsibilities:

* Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests. 
* Must maintain full familiarity with menus and knowledge of beverage offerings.
* Ensure all staff has completed side work checklists for dining room.
* Assist in overall management of the outlet.
* Spot check liquor pars and order daily supplies.
* Hold pre-shift meetings.
* Follow up on established training steps.
* Handle guest comments and complaints and ensure member and guest satisfaction.
* Communicate with guests and receive feedback.
* Stay on the floor during peak hours.
* Observe, teach and correct staff's service in a professional manner.
* Examine food preparation and beverage presentation.
* Responsible for scheduling, completing weekly payroll, and forecasting.
* Participate in interviewing/recruiting new employees.
* Prepare maintenance requests and follow-up.
* Monitor food and liquor requisitions and food waste.
* Check bar controls shot glass use, red lining, and bottles totally empty daily.
* Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.
* Maintain knowledge of the resort property and events.
* Conduct monthly department meetings.
* Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. 
* Participate in company required trainings.

Qualifications:

Qualifications:

* Must have and maintain current Texas Food Handlers and TABC certifications.
* 3 years' experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4-star high volume restaurant or hotel.
* Ability to clearly and pleasantly communicate both verbally and in writing with guests, members, management and co-workers, both in person and by telephone.
* Must be able to work in a fast-paced environment and multitask.
* Prior serving and cash handling experience required.
* Must be able to work flexible shift including nights, weekends, and holidays.
* Collaborate with culinary team in creative in food presentations, specials and promotions.
* Familiarity with food and beverage cost controls.
* Understanding previous culinary training or experience with Menu Design.

Physical Requirements:

* Must be able to stand and walk for an extended period or for an entire shift.
* Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Working Environment:

* Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
* Exposure to various hazardous chemicals. 
* Exposure to food items and beverages.

Tools & Equipment:

* Kronos, OnTrack, Birchstreet, Microsoft Office, Synergy, ResDiary, OpenTable
* MICROS computer and card, desktop computer and printer, telephone

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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