Overview:
Reporting to the Vice President of the Americas, the General Manager, Latin America Region is responsible for setting regional strategy that will enable sustained growth. This includes developing and successfully executing on actionable plans for Waters business across key regional markets.
Responsibilities:
The GM LATAM assumes full regional P&L responsibility for a $170M+ business, as well as building and developing a high performing, agile team. This position will lead the customer facing organization in sales, service and support while being an effective change agent and helping to further develop the region. The successful candidate will have a proven track record in leading field-based teams, driving outstanding customer experience, acquiring and developing talent and growing a commercial business
* Develop and implement sales and service strategy for the entire LATAM Region to deliver sustainable growth.
* Collaborate with field and worldwide marketing groups to create a dynamic and creative business plan to improve market share and achieve annual operating plan in all geographic, product and market segments. This includes understanding key market trends and subtleties, particularly in the mission critical pharma and biopharma markets
* Using a Growth Mindset, lead the LATAM Region to create and embrace positive, impactful change. This includes:
* Deep engagement with internal and external stake holders to broaden collaboration and break down silos across geographies and groups.
* Helping the team embrace the use of modern sales and service tools and evolving the "go to market strategies", to enable greater efficiency and a best in industry customer experience.
* Achieve results through a balanced and objective approach to decision making and empowerment of people. This includes establishing greater rigor around critical success factors and KPIs for the sales, service and support teams
* Create the Strategic Workforce plan for the LATAM region by identifying and influencing continuous improvement in competency and capability development; optimizing organizational structure, performance management, and critical hiring. Ensuring an organization of diverse and high potential talent.
* Being a role model and embodying Waters leadership model is critical. Drive and enhance a culture of collaboration, engagement and customer success through robust, transparent leadership
* Actively participate as a member of the Americas Global Markets Leadership team
Qualifications:
* BS in a scientific discipline (e.g. chemistry, biology or biochemistry) or a science-related field of study
* Track record of over 5-10 years in commercial leadership roles, including at least three years with full P&L accountability at a regional level.
* Proven ability to integrate an understanding of sound business and financial fundamentals with in-depth knowledge of the market and industry.
* Minimum of 10 years working knowledge of Waters equipment strongly preferred.
* This individual has a strong track record developing and leading high performing teams, nurturing a culture of diversity and inclusion, openness and collaboration, operating in a matrix environment.
* Has high business ethics and a long-term commitment to the business mission, the organization and the team, which blends with the Waters culture anchored on core values (deliver benefit), collaboration and passion for what they do.
* Track record of success achieving or exceeding sales and orders targets
* Fluent in Spanish, Portuguese, and English
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