Frozen Food/Dairy Clerk
US-WI-Oshkosh
Careers
Req #: 48490
Type: Part-Time
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Overview: Join the Festival Foods team as a Frozen Food & Dairy Clerk! Job Title: Frozen Food/Dairy Clerk FLSA Status: Hourly/Non-Exempt Reports To: Center Store Manager Embrace the love for cheese and dairy in America's dairyland, by keeping these beloved products stocked and providing excellent service to our guests every day! Wisconsin leads the nation in frozen pizza consumption per capita, and you'll be a part of fueling that tradition in this role. As a Frozen Food/Dairy Clerk, you'll help highlight the best of our FF/D offerings. Whether you're stocking milk, yogurt, frozen vegetables, pizza and ice cream or assisting guests in finding what they need, you'll be a key part of delivering an exceptional shopping experience with high-quality products. Responsibilities: What You'll Do: As a Festival Foods Frozen Foods & Dairy Associate, you will: * Provide Helpful Guest Service: Providing excellent customer service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day. * Assist with Product Requests: Help guests find specific frozen or dairy items, taking special orders when needed. * Maintain Cleanliness and Organization: Ensure the sales floor is neat, tidy, and free of spills. Regularly stock and maintain product levels in accordance with company standards. * Efficient Inventory Management: Follow the first in, first out method to rotate stock, ensuring all products are properly stocked and displayed. * Ensure Product Availability: Ensure products are always available by filling items on display and checking inventory levels to meet department goals. * Support Department Standards: Maintain the quality of the Frozen/Dairy department by meeting all expectations for product availability, quality, and cleanliness. * Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences * Support the Team: Other duties as assigned What We're Looking For: To succeed as a Festival Foods Frozen Food and Dairy Clerk, you should have: * Effective Communication Skills: Ability to interact tactfully and professionally with both guests, leaders and retail sales associate team members. * Safety Awareness: Full understanding of safety protocols and company policies, including the ability to recognize and address potential safety hazards on the store premises. * Equipment Knowledge: Knowledge of ability to learn equipment and procedures such as proper lifting techniques, trash compactors, balers, and power equipment. Physical Demands and Work Environment: The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Stand in place for a long period of time, bend, stoop, and kneel regularly * Full range of upper body motion * Lifting up to 50 pounds on an consistent basis Work Schedule: The Frozen/Dairy Clerk is a part-time hourly position. The work schedule will primarily include afternoons, evenings, weekends, and holidays in a retail grocery store environment. You'll help ensure our guests always have access to the best products while enjoying the unique experience of working and stocking one of Wisconsin's favorite departments. Qualifications: Job Title: Frozen Food/Dairy Clerk FLSA Status: Hourly Reports To: Center Store Manager Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the FF/D Department such as stock levels, inventory, and guest service. Frozen Food & Dairy Associates showcase a wide variety of the best frozen and dairy products while simultaneously providing Festivals high standard of guest service. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provides excellent services to all guests * Assists guests with supplying them with the items they need from the department * Aid guests in finding items they are looking for on the sales floor * Takes orders and special requests * Answer the telephone and assist guests using proper phone etiquette * Ten tiling guests at all times * Stocking and maintaining product levels * Fill all items on display * Makes sure products are rotated, using first in first out method * Follow display standards * Makes sure the sales floor is clean and tidy; no messes or spills * Maintains grocery supplies * Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm * Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. * Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to deal tactfully and effectively with guests and all personnel * Good oral and written communication skills * Complete understanding of all safety requirements and company safety policies * Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: proper lifting techniques, trash compactor, baler, power equipment PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Stand in place for a long period of time, bend, stoop, and kneel regularly * Full range of upper body motion * Lifting up to 50 pounds on an consistent basis WORK SCHEDULE The Frozen/Dairy Clerk is a part-time hourly position. The work schedule will primarily include afternoons, evenings, weekends, and holidays.
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