Front Desk Assistant
US-NY-Cheektowaga
careers
Req #: 6062
Type: Regular Full-Time
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Overview: The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. Keyboard skills and a knowledge of general office procedures required. Must have an ability to interact in a positive manner with staff, residents and guests. Why work for DePaul? * Make a positive difference in someone's life * Supportive work environment * We value diversity * Opportunity for professional development and career advancement * Excellent benefits and competitive wages * Pay range for this position is $20-$20.30/hour Responsibilities: * Respects and maintains Residents' rights and confidentiality. * Greet and welcome guests, residents, families, and service providers in a prompt, caring and positive manner. * Perform required screening of all individuals for safe entry into the facility. * Ability to communicate effectively with persons speaking English and respond to requests promptly and cheerfully. * Receive all incoming calls and route them appropriately. Document accurate messages for staff whenever they are unavailable to take calls. * Assist in scheduling appointments and tours. Provide tours of the building to families and potential residents as needed or requested by supervisor. * Assist tenants, vendors, staff, and visitors as needed by connecting with appropriate persons or items they are on site for. * Knowledgeable of site specifics to provide appropriate answers if staff are unavailable. * Assist with common space activities, events and set up as needed. * Maintain a neat and welcoming environment within the reception area. * Receive applications via walk-ins and route them appropriately. * Walk around site for rounds to ensure doors are closed and lights are off in unused rooms, and common areas are clean & organized. * Assist in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants. * Driving or transporting Residents or Tenants as needed/requested. * Attend staff meetings, in-services, and trainings as requested or required. * Perform any other duties necessary for the effective and efficient operation of the community. Qualifications: Education: High School diploma with training in a business office setting preferred. Notary Public preferred. Other: Valid New York State driver's license that meets the qualifications set by agency's clean driving record policy. Must be at least Eighteen (18) years of age. Experience: Microsoft Office skills and a knowledge of general office procedures required. Ability to interact in a positive manner with staff, residents, and guests
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