Front Desk Agent
US-MO-St. Louis
Careers (PNG Apply)
Req #: 131973
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: What does Hollywood Casino & Hotel have to offer? * Day 1 medical, dental, & vision benefits! * Uber benefit for nearby metro stops. * Recognition programs with cash rewards, gift cards, & more. * Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children * Efficiently and effectively check guests in and out, provide information about property events, understand guest requests and respond to guest needs. * Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner aligned with internal controls. * Answer internal and external calls in order to answer questions, direct calls or provide general information. * Operate AS/400 hotel computer system, credit card machine and other office equipment. * Perform other duties as assigned by leadership. Qualifications: * Applicant must be at least 18 years of age. * High School Diploma or equivalent preferred. * Prior cash handling is preferred. * Basic computer and math skills are required and the ability to operate POS systems is strongly preferred. * Flexibility to varying schedules, including evenings, weekends, and holidays is strongly preferred. * Ability to maintain a high level of energy, confidence, and professionalism is strongly preferred.
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