Overview:
Why SoftwareOne?
Looking for an internship or first job? Starting your career is complicated, isn't it?
Not with us! You can become a new #swomie and enjoy the advantages we have prepared for new talents, as we want you to gain experience but also develop your career at a global company:
* Intensive - and continuous training, the IT world is moving forward and we don't miss a thing!
* Mentoring - You will have your own mentor to guide and help you.
* Involvement - The best professionals ready to teach you as much as you want.
At SoftwareOne we offer you a Junior position in our Field Sales team. And the best part - we teach you everything you need to know through our SoftwareOne Academy!
Responsibilities:
An Account Manager (AM) is responsible for building strong relationships with SoftwareOne customers to ensure the ultimate customer experience and that maximum value is received throughout customer lifetime. This role provides ongoing sales support to existing customers, manages the customer relationship and customer satisfaction. The AM builds & implements the account strategy, helps identify new sales leads, and collaborates with Business Development Executives to develop sales plans and identify opportunities. The AM owns the overall accountability and is responsible for the holistic relationship with the customer.
The Role-
* Be the primary point of contact and build and maintain long-term relationships with customers
* Proactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence.
* Play a pivotal role in team strengthening, nurturing internal relationships to ensure seamless collaboration and effective sales strategy execution
* Develop a trusted advisor relationship with customer stakeholders and executive sponsors
* Take ownership on the customer experience
* Understand customer needs and business objectives and offer the right solutions to customers
* Ensure the timely and successful delivery of our solutions
* Keep customers satisfied by delivering exceptional service on a day-to-day basis
* Develop, maintain and execute an account strategy with short-/ mid-/ and long-term goals on Account growth, Profitability, Customer retention, Customer satisfaction
* Lead, moderate and orchestrate all activities on accounts.
* Enhance organization's reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customers
* Track and forecast of defined account metrics, KPIs and financials
* Demonstrates proficiency in engaging stakeholders from IT to C-level, articulating the business value of offerings, while also presenting SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services
Qualifications:
Requirement
* Graduate degree in Business Management or Computer Science (Class of 2024/2025)
* Strong passion for a career in sales
* Fluent in English and Malay / Mandarin / Cantonese
SoftwareOne will ensure you get a comprehensive set of experiences so you can make an informed career choice to specialize in Sales and start to take advantage of SoftwareOne's generous professional training programme.
What we have to offer
* A career within an innovative company with a unique corporate culture
* Top rating on glassdoor
* A variety of training and development opportunities
* Top technical equipment for your new job
* No dress code - wear what you feel comfortable in
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