Overview:
Join our Festival Foods team as a Fresh Cut Produce Associate!
Job Title: Fresh Cut Clerk
FLSA Status: Hourly/Non-Exempt
Reports to: Produce Department Manager/Fresh Cut Manager
In this role, you'll play an important part in ensuring our guests have access to delicious, freshly cut fruit and veggie platters-perfect for daily life, a get-together or special occasion! Your ability to keep our fresh cut department stocked and ready, will keep our guests boomeranging back, knowing they can rely on us for their entertaining needs.
Responsibilities:
What You'll Do:
As a Fresh Cut Clerk at Festival Foods, your responsibilities will include:
* Maintain Freshness: Maintain appropriate stock levels in the fresh cut department by observing sales floor and coolor conditions, producing, stocking, and replenishing products as needed.
* Provide Exceptional Service: Execute the boomerang theory by delivering outstanding service to all guests. Assist guests with finding what they're looking for, and take the initiative to resolve guest concerns and ensure satisfaction, making things right when service or product issues arise.
* Ensure Cleanliness: Contribute to the overall cleanliness of the department by organizing and sanitizing work areas, shelving, and sales floors as needed.
* Monitor Quality & Food Safety: Ensure all quality standards are met, including maintaining accurate food safety logs and meeting quantity expectations by 10 am and 5 pm.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Support the Team: Other duties as assigned.
What We're Looking For:
To excel as a Festival Foods Fresh Cut Clerk, you should have:
* Strong Communication Skills: Ability to effectively engage with guests, leaders, and retail sales associates. Utilize strong written and verbal skills to work with a crew in a fast-paced environment.
* Safety Awareness: Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
* Equipment Proficiency: Ability to use equipment such as power jacks, walk-behind lifts, WAVs, balers, and compactors.
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
* The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the associate to lift up to 40 pounds on an occasional basis.
Work Schedule:
The Fresh Cut Clerk is an hourly position that may be part-time or full-time.
This role is an excellent opportunity to engage with guests and contribute to their memorable retail experiences with our fresh offerings!
Qualifications:
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Assists in ensuring all department standards are being met in the Fresh Cut department
* Observes sales floor and cooler conditions; takes action to correct areas of opportunity
* Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
* Oversees all sanitation within Fresh Cut department
* Provides customer service to guests.
* Assists guests with finding items they are looking for throughout the store
* Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
* Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
* Required to maintain food safety logs
* Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to deal tactfully and effectively with guests and associates.
* Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
* Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
* Ability to use the following equipment: power jack, walk behind lift, WAV, baler, compactor.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
* The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
* Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
* The position requires the associate to lift up to 40 pounds on an occasional basis.
WORK SCHEDULE
The Fresh Cut Clerk is an hourly position that may be part-time or full-time.
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