Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
Position is open until filled
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)
* Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
* $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) - for Team Members who refer new applicants
* Discounted Casino bus tickets
* Discounted RTD EcoPass
* Hot meal served by the Leadership Team once a month
* 20% discount for Starbucks, Ara Spa, and all food outlets
* 100% Colorado Gaming License reimbursement after 90 days of employment
* Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
* Education reimbursement program and Annual Scholarship Program
* Career development opportunities
Responsibilities include:
* Greet guests with a smile and pleasant disposition in a timely manner.
* Must be familiar with menu, daily specials, and preparation of foods and prices.
* Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
* Take customer's orders and accurately input the order into the computer.
* Observe and anticipate guest's needs, keeping table cleared between courses, and beverages filled throughout their meal.
* Present check for payment when all guests' needs have been met.
* Complete assigned side work and additional daily tasks.
* Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.
* Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.
* Other duties as assigned for guest service expectations in restaurant.
* Learning our food and beverage menu to guide guests through their experience
* Delivering food and drink items
* Maintaining the cleanliness of the restaurant through prebussing tables, sweeping, etc.
* Assisting other departments (host, expeditor, busser) as necessary
* Restocking ice, glassware, polishing silverware
Qualifications:
* Knowledgeable of menu to include alcoholic beverages that are available
* Strong customer service skills
* Ability to sustain a high level of professionalism.
* Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
* Ability to work collaboratively and communicate effectively with guests at all levels.
* Highly organized and detail-oriented.
* Two (2) years experience as a server in a dining establishment preferred.
* Food service experience.
* Outgoing personality with interest in guest hospitality.
* Knowledge of up selling techniques.
* Exceptional work habits.
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