Food Server
US-MO-St. Louis
Careers (PNG Apply)
Req #: 129423
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! What does River City Casino & Hotel have to offer? * Day 1 medical, dental, & vision benefits! * Uber benefit for nearby metro stops. * Recognition programs with cash rewards, gift cards, & more. * Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children. As a Food Server, you will: Shift: 4:30pm- 10pm Pay: $6.875 per hour + tips (Avg. $35/hr) *Tip rate includes hourly pay Responsibilities: * Adheres to all departmental and property policies and procedures regarding guest service standards. * Greets and welcomes each guest seated in assigned station. * Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. * Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). * Suggests items to guests based on expressed guest preferences. * Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. * Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. * Resolves service issues according to established guidelines. * Itemizes, totals, and presents check for payment to correct customers. * Assists bus persons, as necessary, in bussing, cleaning, and setting tables. * Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. * Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. * Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. * Completes assigned side work as directed. * Knows and promotes current casino events and programs and can give guests directions to all casino areas. * Maintains strict confidentiality in all company matters. Qualifications: * Applicant must be at least 18 years of age. * High School Diploma or equivalent preferred. * Minimum two (2) years of food server experience in a high-volume, full-service restaurant. * Must have excellent customer service and interpersonal skills. * Must be able to read, write, speak, and understand English. * Ability to maintain a high level of confidentiality and professionalism. * Must have knowledge of table service procedures and table etiquette. * Ability to work collaboratively and communicate effectively with team members at all levels of the organization. * Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.
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